SupportLINK has been a stalwart in optimizing the technological infrastructure of BC healthcare for over two decades.
We deliver Fractional CIO services, Managed IT services, Medical Clinic IT Support, IT business grants, and software for health care.
Our team consists of seasoned professionals with extensive experience in delivering proficient and specialized IT services for health care. Over the years, we have cultivated successful partnerships with most vendors in the sector. This allows us to troubleshoot problems quickly, translating into more efficient troubleshooting, minimum downtime, and more cost effective service to the client.
Our clients include Vancouver Coastal Health, the University of British Columbia, and many private sector clients.
SupportLINK founded Founded - 1997 by Jonas Abersbach.
Core Business IT Support with a focus on medicine, Managed IT Services, Consulting.
Target Market Medical clinics, life sciences, hospitals.
Product Positioning Competent, specialised service in Vancouver, BC.
Typical Users Medical practitioners, university and hospital departments.
Market Driver Migration from charts to electronic medical records (EMR). Evolution of a business towards electronic, integrated software systems.
Client Base From over 300+ clients.
CEO and Founder 24+ years of IT industry experience with medical clinics, Vancouver Coastal Health, UBC, the BC Cancer Research Centre, the Swiss national bank, and BC Hydro. UBC Computer Science graduate.
IT Consultant 23+ years of experience providing hands-on IT support to SME/SOHOs, UBC, Xerox Canada, and TSX Venture Exchange listed companies.
Marketing Lead Digital Marketing Expert with over 14 years of international experience, backed by an MBA. An Apple Specialist with more than 23 years in the field, and an expert in Network, Google, and Microsoft solutions. Renowned for integrating cutting-edge digital strategies and innovative tech solutions, he is skilled in driving brand growth and digital transformation across diverse industries.
Business Analyst A highly skilled technical specialist who expertly manages service desk operations, ensuring efficient and effective resolution of technical issues.
Senior Systems Administrator 18+ years of Unix/Linux/Network Administration.
Project Manager 21+ years software consulting and development with Java and ServiceNow industry experience and certifications. Worked as a Software Engineer for NEC, Barclays and Accenture; Founder of a software consulting company in BC.
Chief Technology Officer 23+ years of software development with Microsoft and Java technologies. Edwin has delivered software architecture and solutioning to SupportLINK for 10+ years.
Business Management Consultant 15+ years of experience as a Technology Consultant with a proven track record of combining business acumen with strong technical knowledge to deliver digital transformation projects that provide long-term value for clients. Enkel has delivered projects for several SMEs and large organizations in the US and Canada such as, Brookfield Asset Management, CIBC, Cigna, and RBC.Professional and BCIT certifications..
Business Management Consultant Entrepreneurial Senior Manager and Consultant in Medical Technology and Life Sciences. Over 25 years of global industry leadership and achievement. Extensive experience in start-ups and early-stage companies, both public and private. Expertise in operations, business development, sales & marketing, product development, and corporate strategy. Known for successfully launching products in multiple markets and building strategic partnerships. Result-driven with a 'hands-on' coaching approach. Educational background: Bachelor of Science and MBA from Western University.
Abegail Bachelor of Science in Computer Science graduate. Dynamic professional with a robust background in technology and business management. Leading an international team of 10+ developers, IT consultants, and designers. Successfully oversaw projects from initiation to completion, spanning from website development, ServiceNow implementations, to IT consultations.
Business Management Consultant Michael is an expert in Canadian government funding programs and R&D tax incentives with a specialization in the IT sector, having assisted hundreds of clients in accessing grants, subsidies and loans to finance experimental research, export market development and hiring initiatives over the past 20 years. Michael brings first-hand industry experience and deep technical knowledge from having worked with companies such as IBM, Huawei and Amazon.
Senior Full Stack Developer Senior Full Stack Developer who is highly experienced in Microsoft technologies and modern web frameworks. Leo developed and maintains the MDocusend application for SupportLINK.